Duncanville, Texas (January 12, 2022) – The City of Duncanville announced Wednesday, January 12, 2022, that City Hall and the Municipal Service Center will be closing to the public, with limited staff on hand, until Tuesday, January 18, 2022.

Due to a rising number of COVID-19 exposures, City management has made the decision to follow the current CDC guidelines in the interest of protecting the health of the residents who visit City Hall or the Municipal Service Center and City staff.

For those needing assistance during this time, the City of Duncanville recommends the following:

  • Call 9-1-1 in an emergency, and 972-223-6111 option four (4) for non-emergencies
  • For issues related to water and sewer service, please call 972-780-4900
  • Report an issue through the ‘Report A Concern’ button at the bottom of the City website
  • Pay utility bills and court citations online at www.duncanville.com/pay-bill-online or by utilizing the drop box in the parking lot of City Hall.
  • Access building, inspection, and health department permits, applications, and forms online and email the completed PDF form to permits@duncanville.com or call 972-780-5015.