Utility Billing

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Utility Billing

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Utility Billing

Good news, you can now pay your utility bills by phone and you have the option to pay by credit card or via electronic check transfer.

Recent NEWS

2019 Novel Coronavirus: Duncanville Preparedness & Response

March 13, 2020

March 16, 2020 Dallas County Health and Human Services (DCHHS) reported five additional positive cases of 2019 novel coronavirus (COVID-19) in Dallas County. Local public laboratories are no longer required to send “presumptive positive” samples to the CDC for confirmation. Respiratory samples positive for COVID-19 in a public health laboratory will be considered “positive” with […]

Duncanville Crews Respond to Sanitary Sewer Overflow Caused by Heavy Rains

February 12, 2020

2019 Duncanville State of the City

January 17, 2020

City Council Amends Solid Waste Ordinance, Impacts Brush/Bulk Collection

December 30, 2019

Congratulations to the 2019 Leadership Academy Graduates

December 12, 2019

Tue 07

CANCELED – City Council Regular Meeting

July 7 @ 6:00 PM - 9:00 PM

Wed 08

Take-Home Crafts for 1st-6th graders

July 8

Thu 09

Preschool Story Time & Take-Home Crafts

July 9 @ 10:15 AM

Thu 09

Nursery Rhyme Time

July 9 @ 11:15 AM

Thu 09

Sister City Commission – Canceled

July 9 @ 7:00 PM - 8:00 PM

Jill Stottlemire

Utility Accounting Manager
(972) 780-5010
e-mail

Cassandra Wright

Utility Billing Assistant
972-780-5011
e-mail

Physical Address:
City of Duncanville
Utility Accounting Division
203 E.Wheatland Road
Duncanville, TX 75116

NEED HELP?
Call (972) 780-5010

Lockbox Address: (Checks and Money Order Processing Only)
City of Duncanville
PO BOX 205719
Dallas, TX 75320-5719

Office Hours
Monday - Friday*
8:00 am - 5:00 pm

* Closed the following days:
New Year's Day, MLK Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

Documentation E-Mail
Email (PDF format only)

After Hours Customer Service
24-Hour Emergency