Library Circulation Policies

Chromebooks

Now available!

We have a collection of laptops (Chromebooks) available for patrons. These can be checked out to take home or to use in the library.

Chromebooks for Duncanville Residents

If all of the below are true, then you can borrow one of our laptops!

  • Live in Duncanville
  • Have had current library card for three months
  • No outstanding fees
  • 18 or older

It’s really simple…

At the Information or Circulation Desk, please show

  • Current photo ID
  • your library card

You’ll be able to check out the laptop for 1 week. You can renew the Chromebook twice but must bring it to the library in order to renew. They can’t be renewed over the phone or online. Please bring the laptop to the Information or Circulation Desk.

Wi-Fi hotspots

Available NOW!

Yes! You can borrow the internet!

Hotspots for Duncanville Residents

If all of the below are true, then you can borrow one of our hotspots!

  • Live in Duncanville
  • Have had current library card for three months
  • No outstanding fees
  • 18 or older

It’s really simple…

At the Information Desk, please show

  • Current photo ID
  • your library card

You’ll be able to check out the hotspot for one week. It can be renewed twice, but you must bring it to the library in order to renew. We won’t renew a hotspot over the phone. It can’t be renewed online, either. Please bring the hotspot to the Information or Circulation Desk. Limit one per household.

If the hotspot is not returned, it will be disabled.

Due to high demand, failure to return or pickup hotspots on time can result in your account’s suspension from ability to checkout hotspots.

Borrowing

kids-loaded-with-booksTo check out an item, all you need to do is take it to the Check Out desk and show your library card.

Most circulating items check out for a period of 3 weeks, including TV shows.

Other videos, magazines, Chromebooks, and hotspots check out for 1 week.

There is a limit of 25 items per card (brand new patrons are limited to 5), and we do impose the following limits on each patron card:

  • Three test prep guides
  • Ten DVDs
  • Ten junior or teen graphic novels

E-books and digital audiobooks can be checked out and downloaded from OverDrive Media after providing your library card number. Content may be checked out for either 1 or 2 weeks at a time. The best part about ebooks is that they return themselves, which means no late fees.

Renewing

There’s only one way to renew an item:

Sit back and relax.

Our library system, Koha, does it for you. In fact, it’ll renew your items twice before they’re actually *due*.

F.Y.I.

  1. if someone else is waiting for the item you have, then it can’t be renewed.
  2. if you owe fines, then items can’t be renewed. 

Returning

First of all: we really appreciate it when you bring our materials back.

You’ve got two options for dropping them off.

Option A:

Come Inside. There’s a drop box just inside the doors at the Check Out Desk.

Option B:

Outside Drop-off. You won’t even need to leave the comfort of your car. Go around to the back of the building and turn on Nance Street and come in the back driveway. (There isn’t really a big sign saying “Drop-Off Here.”)

nance-outside-book-drop-2

Requests

There are two kinds of requests:

1. Requesting something we already have.

  • Option A: Call us at 972-780-5050. We can pull the title and hold it for you until the end of the day.
  • Option B: Go online. Once you’ve found the item you want, use the “Place Hold” button. Please give us a few hours before you come in to pick up your request.

2. Requesting we purchase something we don’t have.

  • Option A: Call us at 972-780-5050. Please have the title and author. We’ll also need your phone or library card number so we can let you know if we’re able to order it.
  • Option B: Sign in to your library account on the catalog page. Then make a Purchase Suggestion. You’ll find that option in the dark blue bar in the middle of the page.

Interlibrary Loan

interlibrary-loan-book-labelSometimes, you want a title that we don’t have but another library does. If that library is far away you probably don’t want to drive out there. In that case, we can ask the library to send it to us. This is called Interlibrary Loan (ILL.)

There’s a few things you need to know first.

a. You must not have any items overdue or owe any fines.
b. The other library might say no.
c. If they do send the item there is a $3 mailing fee when you pick it up.
d. Your request will probably take a few weeks to arrive.
e. You can’t renew.

There are two ways to make this request:

  • Option A: Come in. We’d love to see you.
  • Option B: Go online. Texas Group WorldCat Portal You’ll need to have your library card handy.

TexShare

TexShareThe Texas State Library has a program called TexShare. The point of this program is to let users of one library borrow from another library.

TexShare Card for Duncanville Residents

If you live in Duncanville and wish to get a paper TexShare card to take to other libraries, please come to the Check-Out Desk with your library card and current photo ID. You must have had your library card for three months, and have no outstanding fees. You must be 18 or older.

TexShare borrowing for visitors

If you are an adult coming from another library and wish to get TexShare borrowing privileges with us, please bring the following to the Check Out Desk:

  • Current photo ID
  • TexShare card from your home library
  • Home library card

TexShare visiting patrons CAN:

  • borrow 5 books or audiobooks at a time
  • access Overdrive to borrow ebooks
  • place 3 hold requests at a time

TexShare visiting patrons CAN’T:

  • borrow new materials