Dallas County COVID-19 Hotline

2020-3-14-COVID-19-FB-Graphic-Update-HOTLINE-no-date

Dallas County’s COVID-19 Hotline

Anyone with questions about the novel coronavirus is asked to call:

972-692-2780

That includes individuals who believe they are having symptoms or people with general questions. Currently, the hours are 9:00 am to 8:00 pm, Monday through Friday.

Dallas County, Duncanville Declares Public Health Emergency

Dallas County Health and Human Services has reported five (5) additional presumptive COVID-19 cases, bringing the total number of cases in Dallas County to eight (8). Last night, Dallas County Judge Clay Jenkins declared a local disaster for public health emergency and has issued a community gathering order effective today at 11 am. Judge Jenkins has requested that the mayors in Dallas County cities issue a local declaration in support of the county’s efforts to combat the spread of COVID-19.  To that end, Mayor Gordon issued an order mirroring the Dallas County order this morning, as allowed by state law.

ORDER OF COUNTY JUDGE CLAY JENKINS (SUMMARY)
DATE ORDER ISSUED: March 12, 2020

The virus that causes 2019 Coronavirus Disease (COVID-19) is easily transmitted through person to person contact, especially in group settings, and it is essential that the spread of the virus be slowed to protect the ability of public and private health care providers to handle the influx of new patients and safeguard public health and safety. Because of the risk of the rapid spread of the virus, and the need to protect the most vulnerable members of the community, the Dallas County order prohibits community gatherings of 500 persons or more anywhere in Dallas County beginning at 11 a.m. on March 13, 2020, and continuing seven days through 11:00 a.m. on March 20, 2020. For all other gatherings, the Office of the Dallas County Judge and the Health Authority strongly recommends following the social distancing protocols attached to this Order, including canceling, rescheduling, or not attending events with more than 250 persons. Additionally, the Office of the Dallas County Judge and the Health Authority strongly urges high-risk individuals, as defined by the Centers for Disease Control and Prevention (CDC), to cancel, reschedule, or not attend events that will have or will likely have 10 or more people.

Duncanville Facilities and Community Events, Programs & Classes Impacted

In order to protect the health and welfare of our employees and residents, the City of Duncanville has made the following immediate modifications in order to address the growing health concerns:

  • The D.L. Hopkins Jr., Senior Center will be closed starting Monday, March 16 through the end of March, which is subject to change based on the evolving COVID-19 situation.
  • Recreation Center and Library operations will continue as usual, and classes and programs are being evaluated on a case-by-case basis.
  • All senior activities are canceled until further notice.
  • The Recreation Center’s ‘Princess Tea Party’ event scheduled for March 28 has been postponed.
  • The Library’s ‘Touch A Truck’ event on March 18 has been canceled.
  • Large events occurring in the near future at the Fieldhouse will be canceled based on the Dallas County declaration of Local Disaster for Public Health Emergency threshold for community gatherings.

The City’s Event Calendar will be updated appropriately, so please check the status of events, classes and programs to stay informed.

Duncanville ISD’s Spring Break is next week, and the school district has extended Spring Break by one week and canceled all extracurricular activities starting Friday, March 13.

The Duncanville Chamber of Commerce has postponed the ‘Flavor of Duncanville’ event that was scheduled for Thursday, March 19 and have not announced a new date at this time.

COVID-19 Announcement

The health, safety and well-being of our community and employees is of paramount concern, and the city continues to monitor the 2019 novel coronavirus (COVID-19) activity and is prepared to respond appropriately if Duncanville is impacted.

Dallas County Health and Human Services is the lead agency responsible for providing information and guidance regarding COVID-19 to the City of Duncanville. The Duncanville Fire Department and Office of Emergency Management are actively engaged with daily calls and communication with DCHHS and other partners to ensure Duncanville has the latest updates and information regarding the evolving public health threat.

The city is taking precautions to help mitigate the spread of germs at public facilities.

If possible, we encourage residents to use online tools and other resources for self-service needs. For example, residents can report an issue through the ‘Report A Concern’ button at the bottom of the homepage, and pay utility bills online at https://duncanville.dpnetbill.com or by phone: 844-608-6680. For general questions or concerns, please call City Hall at 972-780-5000 or peruse the city website. Follow the city on Facebook and Twitter for the latest new and information updates.

City facilities in Duncanville have enhanced cleaning and sanitizing efforts through the COVID-19 public threat period, including Duncanville City Hall, Duncanville Public Library, Duncanville Recreation Center, D.L. Hopkins Jr., Senior Center, Duncanville Fieldhouse and public restrooms at City parks.

Disinfection activities at facilities includes:

  • Increasing the cleaning and disinfection efforts in all city facilities
  • Disinfecting communal equipment multiple times a day
  • Re-filling soap and antibacterial dispensers daily
  • Posting the DCHHS 2019 Novel Coronavirus FAQ document in English and Spanish at the entrance to all city buildings and in public restrooms
  • City employees have been asked to assist with regular disinfection of workstations and public areas
  • Public restrooms at parks are cleaned and sanitized appropriately

For more information regarding COVID-10, please visit DCHHS: https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php or CDC: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Novel Coronavirus: Public Awareness Regarding the Respiratory Illness

A new coronavirus (2019-nCoV) was recently detected in Wuhan City, Hubei Province, China and is causing an outbreak of respiratory illness. The 2019-nCoV outbreak began in December 2019, and Chinese health officials have reported hundreds of 2019‑nCoV infections in China, including several that resulted in death. Several additional countries have identified cases of 2019-nCoV infection including the United States.

The Texas Department of State Health Services (DSHS) is working closely with the Centers for Disease Control and Prevention (CDC) in monitoring the developing outbreak. See the CDC website for the latest developments on 2019-nCoV, including current case counts: https://www.cdc.gov/coronavirus/2019-nCoV/index.html