COVID-19 Mental Health Support Hotline

Dallas, TX, March 20, 2020: As a result of the current state of emergency, the North Texas Behavioral Health Authority (NTBHA) has developed a dedicated COVID-19 mental health support line available to our system of care to provide trauma informed support and psychological first aid to those experiencing stress and anxiety during this time of crisis. This service will operate as an adjunct to our crisis services and allow for direct transfers between lines to address a need for a crisis level care.

It is normal to feel stress, anxiety, grief, and worry during times of public crisis. This dedicated line will provide relief to our traditional crisis line while providing the necessary support within our community as we work through this specific crisis. The NTBHA COVID-19 Mental Health Support line can be reached at

833-251-7544

Individuals who contact the COVID-19 support line needing a higher level of care will be transferred directly to our traditional 24/7 NTBHA crisis line at, 866-260-8000.

This information will be shared across our social media pages and website. We are urging our stakeholders and providers to share through their various networks as well. This line will be available 24/7 starting Monday, March 23, 2020 at 12pm CST.


For additional information and updates from the City of Duncanville visit:
duncanville.com/covid-19/

Dallas County Reports 78 Additional Positive COVID-19 Cases

FOR IMMEDIATE RELEASE
March 25, 2020

Dallas County Reports 78 Additional Positive 2019 Novel Coronavirus (COVID-19) Cases

DALLAS — As of 10:00 am March 25, 2020, Dallas County Health and Human Services (DCHHS) is reporting 78 additional positive cases of 2019 novel coronavirus (COVID-19), bringing to the total case count in Dallas County to 247. The sixth death from COVID-19 being reported, is of a woman in her 80’s who was a resident of the city of Garland.  This individual had been hospitalized and did not have other high-risk chronic health conditions. Of cases requiring hospitalization to date, about two-thirds (67%) have been either over 60 years of age or have had at least one known high-risk chronic health condition. 

New cases are being reported as a daily aggregate, with a more detailed summary report updated Tuesdays and Fridays.

“Today’s steep increase in cases is an urgent reminder that Governor Abbott should heed the pleas of doctors, nurses, and hospitals. We can’t wait any longer. I once again ask all North Texas counties to immediately move to the Dallas “Stay Home Stay Safe” model as some did yesterday. That’s our best chance to #Flattenthecurve,” said Dallas County Judge Clay Jenkins.

The case count at the following link will only include county residents:

https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php

Most employees who work within the City of Dallas have a right to paid sick leave. Employees of private businesses and nonprofits with six or more employees in Dallas can use their paid sick leave when they are sick or to care for sick family members.

The Centers for Disease Control and Prevention (CDC) recommends taking everyday preventive actions to help prevent the spread of respiratory diseases, including:

  • Stay home when you are sick, except to seek medical care
  • Wash your hands with soap and water for at least 20 seconds and help young children to do the same.  If soap and water are not available, use an alcohol-base hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipes.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.  If you do not have a tissue, use your sleeve, not your hands.

Additional information is available at the following websites:


For additional information and updates from the City of Duncanville visit:
duncanville.com/covid-19/

Dallas County Amends Shelter in Place Order to Further Define Essential Businesses & Exemptions

Dallas County Judge Clay Jenkins issued an amended order effective at 9:00 pm on March 24, 2020 that further refined what is deemed as essential business.

The amended order includes the following additions:

Clarified that the following businesses are essential and exempt
from the order:

  • Payroll, accounting, and insurance companies
  • Firearm and ammunition suppliers and retailers for purpose of safety and security
  • Real estate and inspection services, but only for the purpose of title work and closing; open houses and showings are prohibited

Clarified the process for applying for an exemption:

  • Any manufacturer who retools their business for the purpose of manufacturing and producing ventilators, masks, personal protective equipment, or any supply necessary for Essential Healthcare Operations may apply for an “essential business” exemption under this Order. Submit requests for an exemption to BusinessCOVID19@dallascounty.org.

View the amended March 24, 2020 Dallas County Order.

View the Summary Report of the Executive Order.

Dallas County Reports an Additional 14 COVID-19 Cases, Bringing Total to 169

As of 10:00 am March 24, 2020, Dallas County Health and Human Services
(DCHHS) is reporting 14 additional positive cases of 2019 novel coronavirus (COVID-19), bringing to the total case count in Dallas County to 169. The fifth death from COVID-19 is being reported, of a woman in her 70’s who was a resident of the city of Dallas. This individual had been hospitalized and had other high-risk chronic health conditions. Of cases requiring hospitalization to date, about two-thirds (67%) have been either over 60 years of age or have had at least one known high-risk chronic health condition.

Please see the summary of cases below. New cases are being reported as a daily aggregate, with a more detailed summary report updated Tuesdays and Fridays.

“I want to thank all of our residents for your courage and sacrifice. You are safer at home. By everyone following the “Stay Home Stay Safe” order we will save lives together and return to normal sooner,” said Dallas County Judge Clay Jenkins.

The case count at the following link will only include county residents:
https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php

Dallas County Amends Shelter in Place Order to Allow Enforcement Effective at Noon Today

Dallas County Judge Clay Jenkins issued an amended order effective at noon today that includes a section about enforcement of the order. Law enforcement is now authorized to enforce the order, and a violation may be punishable through criminal or civil enforcement. A violation of this order is a misdemeanor punishable by a fine not to exceed $1,000 and/or confinement in jail for a term not to exceed 180 days.

View the amended March 24, 2020 Dallas County Order.

Mayor Gordon Signs Amended Shelter in Place Order, Further Defines Essential Activities & Businesses

Following Dallas County Judge Clay Jenkins’ amended shelter in place order that went into effect at midnight last night, Mayor Barry Gordon issued an order for the City of Duncanville that mirrors the county’s order.

View the amended March 23, 2020 shelter in place order issued by Mayor Gordon.

Dallas County has provided a Frequently Asked Questions (FAQ) document to help answer questions regarding the shelter in place order:

Dallas County Amends Shelter in Place Order, Further Defines Essential Activities & Businesses

Last night, Dallas County Judge Clay Jenkins issued an amended order that provides additional clarity regarding the shelter in place guidelines.

View the amended March 23, 2020 Dallas County order.

Dallas County has provided a Frequently Asked Questions (FAQ) document to help answer questions regarding the shelter in place order:

City Facility Closures Expand to Include City Hall, Playgrounds, Etc

Dallas County’s latest public health order goes into effect tonight at midnight and calls for a county-wide shelter in place (home) for all residents. The order further prohibits non-essential activities and businesses from staying open.

As a result, all city facilities, including City Hall, the Police lobby and Service Center, are closed to the public until further notice.

Call or go Online for Service Needs or General Questions

972-780-5000
www.duncanville.com

A variety of online tools and other resources for self-service needs are available, including:

  • Call 9-1-1 in an emergency, and 972-223-6111 option three (3) for non-emergencies 
  • For issues related to water and sewer service, please call 972-780-4900
  • Report an issue through the ‘Report A Concern’ button at the bottom of the City website
  • Pay utility bills, court citations and building permits online at www.duncanville.com/pay-bill-online or by phone at 844-608-6680 (utility) or 972-780-5055 (court)
  • Access building, inspection and health department permits, applications and forms online and email the completed PDF form to permits@duncanville.com or call 972-780-5041

Follow the city on Facebook and Twitter for the latest news and information updates.

City Closes Playgrounds, Basketball & Tennis Courts, Public Bathrooms and Water Fountains

Parks and trails are still open for public use. Please observe the following:

  • Maintain social distancing of at least six feet from any other person.
  • Stay home if you are sick or have been exposed to the virus in any way.

Dallas County Reports 24 Additional COVID-19 Cases, Bringing Total to 155

As of 10:00 am March 23, 2020, Dallas County Health and Human Services (DCHHS) is reporting 24 additional positive cases of 2019 novel coronavirus (COVID-19), bringing to the total case count in Dallas County to 155.

The third and fourth deaths from COVID-19 are being reported:

  • A man in his 60’s who was a resident of the city of Dallas. This individual had been critically ill in an area hospital, and did not have other high-risk chronic health conditions. 
  • Another man in his 60’s who was a resident of the city of Dallas. This individual had also been critically ill in an area hospital, and had high-risk chronic health conditions.

New cases are being reported as a daily aggregate, with a more detailed summary report updated Tuesdays and Fridays. Dallas County will not release further information to protect their privacy.

“My thoughts and prayers go out to the families of the two Dallas County residents who lost their lives to COVID-19 since yesterday’s posting. The “Stay Home Stay Safe” order will save lives but it takes all of us. We are working to answer the many questions from business we have received this morning and will get you answers as soon as possible. Most of your questions can be found by carefully reading the order and I encourage people to do that before they contact us,” said Dallas County Judge Clay Jenkins.

The case count at the following link will only include county residents:https://www.dallascounty.org/departments/dchhs/2019-novel-coronavirus.php