Below is information regarding the all-ETC conversion that took place today.   

 Please e-mail us your questions.  You may also refer to the eTa newsletters provided to you last month.

All-Electronic Toll Collection Begins July 1

Coins and Cash No Longer Accepted on Bush Turnpike

PLANO, TX—The North Texas Tollway Authority (NTTA) will convert the President George Bush Turnpike (Bush Turnpike) to all-electronic toll collection (all-ETC) on Wednesday, July 1, 2009.

By 12:01 a.m. July 1, the Bush Turnpike will become a cashless toll facility. The traditional cash booth lanes will be closed and video tolling will be in effect at all plazas allowing all motorists to drive through all plazas without stopping to pay. Customers who do not have a TollTag will receive  ZipCash invoices in the mail after their trips. 

“The safety of our customers during this conversion is our highest priority,” said Clayton Howe, NTTA assistant executive director of operations. “All motorists, whether they are TollTag or ZipCash customers, should keep moving.  We also ask that our TollTag customers slow down and use caution while motorists who currently use cash adapt to the new way to pay and the smoother flow of traffic.”

Crews will begin transitioning the road to all-ETC at 8 p.m. on Tuesday, June 30, 2009. Several rolling lane closures are expected during the evening hours on June 30 as crews install new signage over the lanes and temporary barricades blocking off the traditional cash lanes.

The transition is scheduled to be complete by 6 a.m. July 1, 2009, prior to the morning commute. After the conversion, all customers will travel in the main lanes through each toll plaza and through the right-hand lanes at the ramp plazas. Additional signage and traffic monitors will be in place to remind drivers to keep moving through the plazas.

After the July 1 conversion, construction crews will return to replace the temporary barricades with more permanent structures. The post-conversion work is expected to be completed mid-October.

“Traffic may move slower this week as drivers adjust to all-electronic toll collection on the President George Bush Turnpike,” said Howe. 

Over the past several months, crews have installed equipment, new signage and temporary barricades as well as re-configured lanes at two main lane toll plazas along the Bush Turnpike to prepare for the all-ETC conversion. In addition, the NTTA conducted several public meetings along the Bush Turnpike corridor, created an all-ETC Web page and ran advertisements to raise public awareness about the conversion.

All-ETC is quickly gaining in popularity across the country because of the advancements in technology and its many benefits to the toll road customer. Benefits of the all-ETC conversion of NTTA facilities include time savings, added convenience, increased safety, improved air quality and fuel efficiency, which translates to cost savings.

For more information about the all-ETC conversion or to get a TollTag, please visit www.ntta.org.

NTTA’s messaging to TollTag and non-TollTag customers. 

The President George Bush Turnpike converted to all-Electronic Toll Collection (all-ETC) on Wednesday, July 1. That means cash collection lanes are gone, and all drivers stay in the same three main lanes.

Don’t try to stop to pay a toll. Keep moving – we’ll bill you.

If you’re already a TollTag customer, use caution while everyone adjusts to the change.

If you don’t have a TollTag, you’ll receive a ZipCash invoice.

ZipCash customers pay more per toll than TollTag customers.

The Utility Billing and Municipal Courts Department now offers customers the opportunity to purchase a new toll tag for use on any of the toll roads under the North Texas Tollway Authority (NTTA).

To establish a new toll tag account and purchase tags, you can visit our Utility Billing office. Please note that changes to existing accounts will need to be done through NTTA (214-461-2000):

Our Location:

City Hall Building

203 E Wheatland Rd.

Duncanville, Texas 75116

972-780-5010

Below is the information you will need to complete the application and associated cost:

• Year, make, model, color and state and license plate number of the vehicle the toll tag is being purchased for. (Only one toll tag per vehicle) You can purchase multiple (up to three) toll tags for one account.
• Drivers License number and state.
• Credit card number and expiration date: - Master Card, Visa, or American Express. Payment must be made with a credit card. (Payments are processed by the NTTA and not made directly to the City of Duncanville .)

When the application is completed, a tag number will be assigned to each vehicle and submitted to the NTTA for processing. The processing time is now only a few seconds before approval is received. Once NTTA approval is received, tags will be given to the customer for immediate use.