The City of Duncanville offers citizens the opportunity to securely pay online for utility payments, court citations, alarm permits, building permits, and fieldhouse registrations.
Select any one of the five links below to proceed:
- 1. UTILITIES
- 2. COURT CITATIONS
- 3. ALARM PERMITS
- 4. BUILDING PERMITS
Pay Utility Bills
IMPORTANT NOTICE
The City of Duncanville is working with our utility billing vendor to locate and resolve an issue impacting customers who have set up recurring automatic payments. This issue, which is on the vendor’s end, is currently preventing automatic payments from being processed.
If you are a customer who has set up recurring automatic payments, your payment will be processed once we have resolved this issue.
Utility customers may receive reminders and delinquency notices, which are auto-generated by the system. As we continue to transition to this new system, Duncanville Utility customers will not be penalized with late fees or shut-offs.
We apologize for the inconvenience as we work quickly to resolve this issue.
How to Set Up and Make a Payment with Duncanville’s New Utility Billing System
The City of Duncanville offers the following services for our customers (not all services may be offered at particular locations). These services will be billed on one statement for your convenience.
- Water, Sewer, Garbage, Drainage
Our utility rates are found to be some of the lowest in the metroplex. Meters are read every 28-34 days (varying due to weekends and holidays). The utility invoices are mailed each Wednesday based on cycle (Cycle 1 is the first Wednesday, Cycle 2 is the second, etc.) and will be due 19 days later.
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