Welcome to the City of Duncanville Utility Billing site

The City Of Duncanville Utility Billing Department strives to provide our valued customers with the highest quality of customer service and knowledge.  The Utility Billing Department serves approximately 13,000 water accounts and attends to the needs of some 37,000 residents.  If you need to contact us regarding a service or billing issue, be assured that we will handle your issue quickly with the highest quality of service.

The links below and to the left are designed to quickly and effectively assist you with your customer service needs.  However, if you still have questions, feel free to contact us, or visit one of our Customer Service Representatives at City Hall.